We built CX Scanner because we couldn’t find it

For years, we’ve been jumping between newsletters, blogs, LinkedIn posts, and random tabs just to stay on top of what’s happening in customer experience. There’s no single place that actually pulls it all together. That gap has always felt strange for a space that talks so much about clarity and insight.

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So we decided to fix it.

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CX Scanner is a simple idea: one place where CX and CS professionals can see what’s happening across the industry, without the noise. It aggregates content from the sources that matter and makes it easy to scan, catch up, and spot patterns.

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We’ve just launched the first version, and it’s very much in beta. Some things will break. Some things will be missing. That’s expected.

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What matters now is getting it in front of people who actually care about CX and using that feedback to shape where it goes next.

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If you notice gaps, missing sources, or anything that feels off, we want to hear it. This only becomes useful if the community helps build it.

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This is one small step toward making customer experience more visible, more accessible, and more part of the daily workflow - not something you check once a quarter.

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Take a look, play around with it, and tell us what’s wrong.

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Check out CXScanner.com for your daily CX briefings.

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